At beachvibewear.shop, we are committed to providing you with quality products and a great shopping experience. If you are not satisfied with your beachwear purchase, our refund policy is designed to ensure that you can easily and conveniently return and refund your purchase.
Refund Policy:
Refund Request Time:
You can request a refund within 14 days of receiving the product. Please ensure that the relevant operations are completed within this period in order for the refund to be processed smoothly.
Product Condition:
All returned products must be in new, unused condition and retain the original packaging and tags. We will not be able to process a refund if the product shows any signs of use, scratches or damage.
Refund Process:
Please contact us through our website customer service or customer service email ddzs@beachvibewear.shop with your order number and reason for return. We will contact you with return instructions after receiving the request.
Once we receive the returned product and confirm that it meets the refund conditions, we will process the refund. The refund amount will be refunded to your original payment account and the processing time may take 2 business days.
Shipping costs:
When returning products due to personal preference or unsuitability, shipping costs are usually borne by the customer. If the product is returned due to quality issues or the wrong product was sent, we will cover the relevant shipping costs.
Special cases:
In the case of promotions or specific products (such as customized products), the refund policy may be different and we will indicate the specific terms on the product page.
Thank you for choosing beachvibewear.shop. We work hard to ensure that you are satisfied with every purchase. If you have any questions or need help, please feel free to contact our customer service team, we will be happy to help you!